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Whitney Whitmoore
已加入2022年5月31日
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最后活动2022年9月20日
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的最新活动 Whitney Whitmoore
Whitney Whitmoore 进行了评论,
评论Security and user access in Zendesk Support
Hi Zendesk ,
can you please explain this...
By allowing anybody to submit a ticket, you're opening Zendesk Support to anyone who wants to ask a question or report a problem.
If you want to restrict who can submit tickets, turn this option off. You will need to add users yourself.
Note that the Web Widget feature cannot be used if this option is turned off.
Why can the web widget NOT be used if I turn this off? This seems very counterproductive; the bot is hugely important to communicate to have it tied to this control. Can you please explain?
查看评论 · 已于 2022年6月28日 发布 · Whitney Whitmoore
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Whitney Whitmoore 进行了评论,