Colby Conway

Hi! Our customer community is segmented based on a person's role type (dictated by a tag being added to their account). We have some general info in our community that ANYONE can access, but if someone were to create their account, I don't receive a notification that they created a ZD account for me to check if they should get the community exlusive tag or not. Does anyone have any workarounds for something like this?

Hi, everyone! Does anyone have any best practices for ensuring members of our community get notified? It seems like the community member needs to follow topics/posts to receive notifications, so wondering if anyone has done anything else to try to increase notifications going out to community members? Thanks!