最近搜索


没有最近搜索

[VI] Sascha Hinkel's Avatar

[VI] Sascha Hinkel

已加入2022年8月31日

·

最后活动2024年5月13日

关注

0

关注者

0

活动总数

14

投票

4

订阅

7

活动概览

的最新活动 [VI] Sascha Hinkel

[VI] Sascha Hinkel 进行了评论,

评论Ticket basics

Hello, 

 

as a little feedback, it would be nice if followers of tickets could have in the agent home something like updates, or if this would be included from the beginning for followers, so they stay up to date.

查看评论 · 已于 2024年5月13日 发布 · [VI] Sascha Hinkel

0

关注者

0

投票

0

评论


[VI] Sascha Hinkel 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I am hopping on this bandwagon.

Personally, I believe this is a step backward in terms of usability. With the previous setup, it was easier to keep track of how many tickets were left and how many pages we had to go through.

Now, in order to see how many pages we have left, we have to scroll all the way up to the top of the view. This is an extra step that takes up unnecessary time and effort.

I would like to request that the team reconsider this update and bring back the numbers indicating the number of pages in the Tickets view. This will greatly improve the user experience and make it easier for us to manage and prioritize our work.

查看评论 · 已于 2023年3月29日 发布 · [VI] Sascha Hinkel

0

关注者

3

投票

0

评论


[VI] Sascha Hinkel 进行了评论,

评论Ticket customization

Hello, are more configuration options for the custom ticket statuses planned? As we are using multiple Brands, we would like to provide certain Ticket status, only to certain Brands.

查看评论 · 已于 2023年2月09日 发布 · [VI] Sascha Hinkel

0

关注者

23

投票

0

评论