mathieu

Hi Jim Keller

I'm working as a pre-sales engineer with Exalate.

Exalate was designed for use-cases like this, it's the bread-and-butter of it.

One of Exalate's features, apart from syncing tickets bi-directionally, is linking multiple Zendesks with Jira and visa versa. 

The tickets/bugs/requests will out-of-the-box be fully bi-directionally syncronized, which means, if a field gets updated on either side, it will automatically update on the other side, you can change this to make it uni-directional if you so please.

Exalate is easy and straightforward to set-up and you can control exactly which data you want to send and/or receive. 

If you would like to see a customized demo of the product, please book a slot.

Cheers