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Test User
已加入2022年7月08日
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最后活动2022年7月08日
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评论Business rules
Hi we have web hooks and triggers setup for our account to get back public comments which are posted on the tickets, I tried using the following place holders
{{ticket.latest_public_comment_html}}
{{ticket.latest_public_comment_formatted}}
{{ticket.latest_public_comment.value}}
{{ticket.latest_public_comment_rich}}
But still for messages with hyperlinks embedded in texts like the following 
we are not getting back the links in the JSON payload sent back to us. Is there any way to get those links embedded in text. It works for us even if we get the links with markdown format like the following.
[This is a text with link embedded in it](https://link-url-here.org)查看评论 · 已于 2022年7月08日 编辑 · Test User
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