最近搜索
没有最近搜索

Nick Yoon
已加入2023年6月06日
·
最后活动2023年6月07日
关注
0
关注者
0
活动总数
3
投票
0
订阅
1
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Nick Yoon
Nick Yoon 进行了评论,
Hi Shannon,
Thank you for your comment.
Fortunately, your agent was helping though live chat, I solved it.
Thank you for your assist again.
查看评论 · 已于 2023年6月07日 发布 · Nick Yoon
0
关注者
0
投票
0
评论
Nick Yoon 进行了评论,
Hi there,
I have a question about IVR.
I have set up call forwarding for each group to the IVR.
However, it is not forwarding to each group talk license agent, it is only forwarding to one person.
I have deleted the old rule and recreated the rule several times, but still have the same situation.
So, Currently I am connecting to each group and her group to receive the calls, but I don't think this is the right way to do it.
Does anyone have a solution for this?
Or is there something wrong setup with the policies on member account? Or is the IVR malfuction on our end ?
please give me an advise.
Thank you in advance.
查看评论 · 已于 2023年6月06日 发布 · Nick Yoon
0
关注者
0
投票
0
评论