Natsumi Mariner

Hey Pedro Rodrigues thanks for all of the helpful information. From your example, is it correct to say then that if we're only using on brand, then we would only have either Messaging or Chat? 

Sharing similar feedback/confusion that Hannah voiced. Is it possible to have Messaging and Chat enabled at the same time? I don't understand how we're supposed to switch between these channels if they're "two distinct offerings." If only one can be enabled, then what can we make of the triggers in the Chat dashboard that are for "Channel: Chat and Messaging"?

Aubree You noted 'there's a different way to disable the Widget.' Can you link the article to do this?

I'm trying to disable the Web Widget and make sure it's not visible, but I don't want to remove the code.