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David Melik's Avatar

David Melik

已加入2022年4月20日

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最后活动2023年5月24日

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的最新活动 David Melik

David Melik 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Years ago I requested users' ability (not being forced) to use multi-factor authentication (MFA) because there are ZenDesk instances that have personal identifying information (PII) and other sensitive/financial information so there's zero reason it shouldn't be behind MFA... as someone said, the current situation doesn't meet some security standards/regulations which really should be the case everywhere for the cases described.  Users should be able to use MFA with email, phone (including automated voice) and authenticator programs (including desktop) and there shouldn't be some situation that phone such as text messages are forced rather than email.

查看评论 · 已于 2023年5月24日 发布 · David Melik

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评论Customer management and profiles

End-users need this also; extremely poor/insecure/unsafe design.

查看评论 · 已于 2022年4月20日 发布 · David Melik

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