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Stacey Krantz

已加入2022年12月22日

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最后活动2024年11月05日

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

+1 100% agree - there are many times we are asked why an article was updated, who requested the update, etc. Having a comment option that displays with revision history would save a lot of researching (emails, slacks, notes, etc.) when folks question an update months after the update has been completed. 

查看评论 · 已于 2024年9月19日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

Hello! Has there been any movement on this planned update since the last response April 2024? I cannot stress enough how much we need this functionality.  Thank you! 

查看评论 · 已于 2024年9月11日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

+1 way too many clicks to get the settings updated on an article. I would rather see the ability to publish one article to multiple sections take priority over these small updates that do not make guide management more effect and have little positive impact for end users. 

查看评论 · 已于 2024年7月19日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

Any update on this? It seems like with the new option to add up to 10 user segments to the visibility settings it makes more sense than ever to allow someone with editor permissions to be able to edit article settings. 

查看评论 · 已于 2024年7月09日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

+1 We just opened a ticket for this last week as well. Editing article settings should be allowed when users have editor permissions. This type of basic edit should not require publisher access. 

查看评论 · 已于 2024年2月09日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

Is this feature being considered for 2024?

查看评论 · 已于 2024年2月02日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

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Another vote for this!

查看评论 · 已于 2024年1月23日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

评论Working with articles in the knowledge base

Has there been a change in the permissions on who can add labels to articles? We have some folks who could previously update article settings (including labels) who now have a very limited view of the article settings bar. 

查看评论 · 已于 2024年1月17日 发布 · Stacey Krantz

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Stacey Krantz 进行了评论,

社区评论 Feedback - Help Center (Guide)

Are there release notes, announcements, or other warnings for these types of changes? +1

查看评论 · 已于 2024年1月17日 发布 · Stacey Krantz

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Stacey Krantz 创建了一个帖子,

帖子 Q&A - Help center and community

Is it possible to have a section visible in the Guide even if there are no articles nested in that section? Currently, end users cannot see a section in our guide unless there is an article published to that section. 

已于 2023年11月14日 发布 · Stacey Krantz

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