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Dennis Scholing

已加入2023年4月05日

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最后活动2025年2月07日

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的最新活动 Dennis Scholing

Dennis Scholing 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

I would like to have the rich text options when I want to edit/add to the Auto Assist message. For example, I can add useful quotes or highlight text in bold. Now, this is not possible. This will cause me to copy the text, turn off Auto Assist, and then paste it to use rich text options.

Missing this option makes me doubt the usability of Auto Assist at the moment. Of course you want Auto Assist to always give the right answer immediately, but some brands in our group work with different procedures, which makes customer quotes for example an important part of the communication to the customer. With Auto Assist you miss this option to quote some text in your comment to the customer.

已于 2025年2月05日 发布 · Dennis Scholing

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Dennis Scholing 进行了评论,

评论Ticket automation and collaboration

Is it true that there is no API endpoint yet for creating a procedure? Could simplify the creation of procedures :) 

查看评论 · 已于 2025年1月27日 发布 · Dennis Scholing

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Dennis Scholing 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I would love to see this feature! Can be very useful :) 

查看评论 · 已于 2023年4月05日 发布 · Dennis Scholing

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