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Gabrielle Plé (no longer with gofor)
已加入2022年7月26日
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最后活动2023年4月11日
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的最新活动 Gabrielle Plé (no longer with gofor)
Gabrielle Plé (no longer with gofor) 创建了一个帖子，
帖子 Feedback - Voice (Talk)
It would be great if there was an option to notify Managers/Team leads via (slack, email, text) if a call has been in queue for X number of minutes OR if no one is available to take a call in the queue. In the event all agents are away.
Currently the only way to monitor this is to use Talk Live and have it open constantly and be checking. It's not very efficient.
已于 2022年7月26日 发布 · Gabrielle Plé (no longer with gofor)
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