Otto Berger

Thanks a lot, Brett.

I am slowly getting familiar with Zendesk and got already a new question:

How can I paste in my markdown-formatted text? Currently, this doesn't work:

When I paste text, for example `**bold** text`, it does exactly that: paste in the text with the markdown-formatting (the **) and does not apply bold formatting to the text. Is there a solution to this?

In Zendesk it is possible to add background color to text in a way of highlighting parts. how can be this done with markdown instead of using the formatting-menu?

cardinals

doesnt work