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Douwe
已加入2024年3月20日
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最后活动2025年2月06日
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的最新活动 Douwe
Douwe 进行了评论,
I second the issues put forth by Stephanie Schober. To properly read and take information from the side conversation and its title, it's often necessary to widen the context panel which again becomes the default when switching to another ticket, where we need to narrow it again.
The ability to use ctrl + backspace to delete the previous word is much appreciated though (it used to delete the entire previous sentence in side conversations).
查看评论 · 已于 2025年2月05日 发布 · Douwe
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A user is generating a lot of tickets from different (common) domains, but with similar words/names in the local part before the @domain.
Is there a possibility to reject or suspend tickets based on words contained in the local part? We are already suspending tickets based on subject text by using triggers, but email adress doesn't seem to be an option in ticket triggers. Thanks!
查看评论 · 已于 2024年3月20日 发布 · Douwe
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