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Rick Marx

已加入2022年11月23日

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最后活动2023年3月07日

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社区评论 Feedback - Ticketing system (Support)

Another vote for this, this would greatly help us automate certain cases.

We would appreciate the option for Is Greater Than / Is Less Than / Equals as well.

Our use case: We filter out certain tickets based on a number field, either these numbers are deprecated in a way, or numbers below a certain point should go to a different group for example.

查看评论 · 已于 2022年12月01日 发布 · Rick Marx

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评论Working with articles in the knowledge base

I would also see a better use case for content blocks in macros in our company, likely even better than for the articles. Is there something planned along these lines, or is there an alternative we can use?

查看评论 · 已于 2022年11月23日 发布 · Rick Marx

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