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Shai Israeli

已加入2022年9月14日

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最后活动2022年9月15日

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的最新活动 Shai Israeli

Shai Israeli 进行了评论，

社区评论 Developer - Zendesk SDKs
社区

Eric Nelson,

Thanks for the quick response!

I've succeed to package a zip.

I faced another issue, maybe you can help me to solve it.
I'm trying to get ticket details when the status is changed.
my code is:
async _statusChanged(){
const [ticket] = awaitPromise.all([
this._client.get('ticket')
]);
console.log(ticket.createdAt)
}
 
This function is fired by the trigger client.on('ticket.status.changed')
The issue is that on the console ticket.createdAt is undefined - seems like the object is empty.
 
Thanks in advance,
Shai

 

查看评论 · 已于 2022年9月15日 编辑 · Shai Israeli

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Shai Israeli 进行了评论，

社区评论 Developer - Zendesk SDKs
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Hi Eric Nelson,
I followed your documentation and things are not worked for me (trying to use the app as it is and upload it manually).

The main issue is that I didn't succeed to package the app into a .zip file.

Thanks in advance!

查看评论 · 已于 2022年9月14日 发布 · Shai Israeli

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