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Russell Fewing
已加入2022年10月19日
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最后活动2022年10月19日
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的最新活动 Russell Fewing
Russell Fewing 进行了评论,
社区评论 Feedback - Help Center (Guide)
I admit that when we moved to Zendesk I assumed that 'notifications on change in an article' was an existing feature as it is so fundamental to how many customers work.
The work-around of using comments can result in customers being 'spammed' with every other customers comment (which we usually disable)
Please (and I know this request was first made 7 years ago and has been repeated 100s of times) add an option to notify on a change in an article
查看评论 · 已于 2022年10月19日 发布 · Russell Fewing
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