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Foad Izagaren

已加入2022年8月02日

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最后活动2022年8月05日

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Foad Izagaren 进行了评论,

社区评论 Developer - Zendesk APIs

Does the ticket need to be submitted ?

The above code works.. however the 'hello world' is static .. I would like this dynamic and to include the username / form name

查看评论 · 已于 2022年8月05日 发布 · Foad Izagaren

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Foad Izagaren 创建了一个帖子,

帖子 Developer - Zendesk APIs

Hi,

I want to pre fill the subject field with username and form name. Is this possible ? 

I have the following snippet, but have tried every iteration of placing the required placeholder to no avail.

$('#request_subject').val('hello world'); // Autofill subject

Please help 

已于 2022年8月05日 发布 · Foad Izagaren

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Foad Izagaren 创建了一个帖子,

帖子 Q&A - Apps and integrations

Hi,

Is there a way for the slack zendesk form to be customised, for example the user can select forms that exist within zendesk, rather than a generic form ?

Thanks

已于 2022年8月02日 发布 · Foad Izagaren

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Foad Izagaren 创建了一个帖子,

帖子 Q&A - Apps and integrations

Hi,

Is there a way to send a request to an end users manager for approval within Zendesk ?

We have mapped each user so that it also imports the user manager from AD in form of an email address.

Is it possible to map that to a field within a form and then use a macro / automation to email the request to ask for approval 

Thanks

已于 2022年8月02日 发布 · Foad Izagaren

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Foad Izagaren 创建了一个帖子,

帖子 Q&A - Help center and community

Hi,

Is there anyway to restrict forms in HC to certain end useres that login,

for example

A new employee / termination form can only be seen by HR End users

Network requests can only be seen by Network End users

This is so that users can only fill in the forms that they should be filling in ?

If not, is there any zendesk apps that do this ?

Thanks

已于 2022年8月02日 发布 · Foad Izagaren

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