Brandy Valenzuela

Upvote! What is the update from q4 research?

Any update we also need this? I really think they just skipped over common basic needs.... 

What is the third party extension called so that we can install that?

This was submitted at the end of last year. Is there an update on this basic phone feature of when it will be released? 

I run a call center where hundreds of calls are coming in daily. The ability to see for which brand is a huge deal. Especially when troubleshooting. Today a call was stuck in the queue and not routing to anyone and I had no clue which brand this was for. This is not only an inconvenience to us but to our brands.