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김범준

已加入2022年8月09日

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最后活动2022年8月09日

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김범준 创建了一个帖子，

帖子 Q&A - AI and automation
Chat Bot "Back & Return feature"

Greetings, 

I'm building a chat bot using Zendesk and realized that there is no "go back" or "return first page" feature in it. I want customers to seach for answers using the chat bot cause we integrated lots of data, but if there is no going "back" nor " return first page" option to the last mile customers will end up just checking 1 information, and I dont want that..

 

Q. I want to know if there's a way to create option "go back/ return home" to previous chatbot message, and how to integrate it or make it.

 

thanks for checking out.

great day.

已于 2022年8月09日 发布 · 김범준

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