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Emma Andersson

已加入2022年8月24日

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最后活动2022年8月24日

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的最新活动 Emma Andersson

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评论Multiple language support

Hello,

My company is using one account for all our international teams. The timezone is set to EDT which works fine for our American colleagues but it's not ideal for our team in the UK. I have set the timezone on our agents profiles to GMT+1, however all the email correspondence with customers is still in EDT.

Is there a way I can update the customer facing time zone without updating it on the account level? Based on the agents time zone / set it on a brand level / modify it in liquid / etc?

Any advice is appreciated.

Thanks,

Emma

查看评论 · 已于 2022年8月24日 编辑 · Emma Andersson

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