最近搜索
没有最近搜索

Bellavance,François
已加入2023年2月10日
·
最后活动2024年12月04日
关注
0
关注者
0
活动总数
30
投票
5
订阅
10
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Bellavance,François
Bellavance,François 进行了评论,
It seems that since latest Zendesk update templating v4 that was released last July, this needs to be done in new_request_page.hbs instead of script.js. I have a support ticket on this.
查看评论 · 已于 2024年12月04日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
Hi, everything was working and then we changed theme. I copied the code from script.js and the one from document_head.hbs
查看评论 · 已于 2024年12月02日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
Comme je l'avais mentionné auparavant, mon champ personnalisé Matricule n'apparaît pas dans l'approvisionnement.
查看评论 · 已于 2024年9月03日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
https://support.zendesk.com/hc/en-us/articles/4408885980186/comments/7382582654234
Hi Jupete,
What I meant here was link user Notes field to organisation. Per example, I want users who has 418 number in notes to be linked automatically with an organisation.

查看评论 · 已于 2024年8月20日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
Hi, have you find a way since 2023? We have over 60 organizations that we want to sync with “notes” user field. Zendesk users are added their right building to notes but that dosen't affect the organizations. I want to automate this.
查看评论 · 已于 2024年6月10日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
Hi Jupete. No actually, I'm trying to sync organizations to user field notes. Our users contains the building number in their notes. I want this to auto sync with the same organization with the same number in their Notes too. We have over 60 buildings. Our sync stopped working when we needed to go on Azure AD and the only user field we can write something are the notes and details fields. I thought it would be possible to auto add organization to a user who have 001 inside it's notes section per example.
查看评论 · 已于 2024年6月10日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 进行了评论,
Hi François!
That's correct, as long as the format is followed, you'll be able to use the notes field.
Thanks for the reply Mike DR. Just to be sure, if the user has 001 in it's notes, if I want to import an organisation that will auto link to the notes number, is this the correct method?


查看评论 · 已于 2024年5月21日 发布 · Bellavance,François
0
关注者
0
投票
0
评论
Bellavance,François 创建了一个帖子,
What tool do you use to have a better view of your forms and conditions? Working with the interface is not that easy. There are many tools out there. I want to know if you use Microsoft Visio, Lucidchart, Mindomo, etc... What are the best tools to plan a ticket form before you create it?
Thanks.
已于 2024年3月21日 编辑 · Bellavance,François
0
关注者
4
投票
1
Comment
Bellavance,François 进行了评论,
I have a question. Lately we passed on Azure Active Directory. Our organisations were auto-updated with a script that do not work anymore. We now have a section named notes where our building code is updated. Azure didn't gave use the hability to update another field. Our buildings are many different schools.
With using bulk updating, can I use this notes field to update the organisation? What can I do for this?
查看评论 · 已于 2024年2月28日 编辑 · Bellavance,François
0
关注者
0
投票
0
评论