Andrew Westhead

We have had a massive increase in false bad reviews in the last 3 weeks, we have tried implementing the code change as specified by Tim Sexton but this has made no change, we have now had over 118 negative reviews in the last month, previous to this was around 8 maximum a month, i have contacted the majority of user who have advised they have not given any feedback. As this is something reviewed by senior management and myself, I'd like some sort of resolution

As a measure of trying to prevent this' I'd like a postholder adding for bad with comment so we can have good, or bad with comment so we can at least drill down into bad reviews