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Gabriel Marcos ROLDAN's Avatar

Gabriel Marcos ROLDAN

已加入2022年9月05日

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最后活动2022年9月05日

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的最新活动 Gabriel Marcos ROLDAN

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Hi everyone,

There has to be a better way to do this, changing the role of the agent to end user changes all of the historical data.

All the tickets that the agent has handled are now shown as an end user, therefore, all the reports are changed as anyone would normally filter by role.

How is this possible? Why the data isn't retained as it was before the change?

Thank you

查看评论 · 已于 2022年9月05日 发布 · Gabriel Marcos ROLDAN

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