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Nic AMES Australasia
已加入2022年9月14日
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最后活动2023年7月26日
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的最新活动 Nic AMES Australasia
Nic AMES Australasia 进行了评论，
This feature should be added to individually customize the lines/trend lines and their properties.
The easiest solution would be click the line and a properties panel can be opened to customize properties such as colour and other options.
查看评论 · 已于 2023年7月26日 发布 · Nic AMES Australasia
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Nic AMES Australasia 进行了评论，
Huge bump to this.
There is no reason for deleting the comment text when switching between internal and public replies.
If I take a call and want to email the customer I shouldn't be punished with my content being deleted because I didn't first swap or forgot to copy paste.
It's unintuitive and seems like an oversight in the new format.
PLEASE CHANGE THIS!!!
查看评论 · 已于 2023年7月14日 发布 · Nic AMES Australasia
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Nic AMES Australasia 创建了一个帖子，
Currently if someone has an email profile you have 2 options to change the requester. Pressing the Pencil Icon next to the name of the profile (circled) or clicking the (change) button up the top, just below the Subject of the ticket. 
If the customer just calls in you only have one of these options. Seems strange for consistency both should appear. I believe in the past they have. 
已于 2022年9月14日 编辑 · Nic AMES Australasia
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