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David Birnbaum

已加入2023年5月04日

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最后活动2023年5月08日

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的最新活动 David Birnbaum

David Birnbaum 进行了评论,

评论Ticket automation and collaboration

+1 here.  We mostly use direct messaging for everything, frankly, the Channels just don't work nearly as well as their equivalent in Slack.  So, we just create Chats, rename them, and then they function perfectly as a channel equivalent.

查看评论 · 已于 2023年5月08日 发布 · David Birnbaum

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David Birnbaum 进行了评论,

社区评论 Feedback - Ticketing system (Support)

This annoys me every single time I have to work a ticket.  It's maddening...I can't believe Zendesk is being so difficult to add this feature.  We are able to set up the view we want in our email clients, for example, for this exact reason!  The thing we care about most is AT THE TOP which is why we want it put there!

查看评论 · 已于 2023年5月04日 发布 · David Birnbaum

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