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Dominic Payton

已加入2023年1月26日

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最后活动2023年1月31日

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的最新活动 Dominic Payton

Dominic Payton 进行了评论,

评论Reporting for Talk

Hello, 

What is the difference between total inbound calls, and completed call status? I.e. if I pull a report with the inbound call metric, and another one with completed call status those numbers do not add up day over day. Any insight would be greatly appreciated! 

查看评论 · 已于 2023年1月31日 发布 · Dominic Payton

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Dominic Payton 创建了一个帖子,

帖子 Feedback - Voice (Talk)

I'm positive this has been brought up many times, but the inability to rate a phone interaction on the phone itself is a major setback in the talk suite and is definitely causing the need to explore other solutions. Hopefully this is on the roadmap! 

已于 2023年1月26日 发布 · Dominic Payton

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