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Georgina Hale

已加入2022年10月17日

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最后活动2022年10月17日

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的最新活动 Georgina Hale

Georgina Hale 进行了评论，

评论Setting up Zendesk Chat
Product guides

Hi, looking for some help please

We are using messing on Zendesk suite on a professional plan. We are trying to set up the messaging chat widget (we aren’t using the classic chat widget)

We use UserPilot for our onboarding. Part of this is a resource centre, in which we can install our live chat/messaging service through a js code. The HTML code provided from the chat installation page in the admin centre is not working. I have spoken with UserPilot, and they have advised we need a simple js code for the chat to be triggered manually. Does anyone know where can I get this or if there is a specific way this should be configured?

Thanks in advance! 

查看评论 · 已于 2022年10月17日 发布 · Georgina Hale

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Georgina Hale 创建了一个帖子，

帖子 Q&A - Chat, messaging, and widgets
Zendesk chat integration with UserPilot

Hi, looking for some help please

We are using messing on Zendesk suite on a professional plan. We are trying to set up the messaging chat widget (we aren’t using the classic chat widget)

We use UserPilot for our onboarding. Part of this is a resource centre, in which we can install our live chat/messaging service through a js code. The HTML code provided from the chat installation page in the admin centre is not working. I have spoken with UserPilot, and they have advised we need a simple js code for the chat to be triggered manually. Does anyone know where can I get this or if there is a specific way this should be configured?

Thanks in advance! 

已于 2022年10月17日 发布 · Georgina Hale

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