Andrii Melnychuk

Jeremy Pinar this is exactly what it is about, but yes, administrating 6000+ forms would be a struggle.

Jeremy there is a workaround for that: https://github.com/a-melnychuk/Zendesk-Hide-Ticket-Forms-Based-On-Organisation/tree/patch-1

Jukka Hämäläinen this is how the homepage looks now, not the greatest but does the needed. Feel free to reach out if you need further details (or if you like to get the template of the Help Center that I've crafted).

Jukka Hämäläinen I've managed to “cut-off” all un-needed parts, in the end worked. Even though not the easiest and straightforward path.

Greg Katechis Could you please elaborate why such limitation exists at the first place? 🤔

As well as could you please propose a workaround for specific use case, in my company set up we do not require help centre with articles, all we need is just an ability for end users to see their requests. Is there any way (or alternative template) to have such simplified set up? Like setting requests list to be a home page?

Thank you.

Oh, will cross post my question here too, so what I'm trying to do is to tweak Copenhagen theme and have home page to reflect only list of the requests. But getting errors when copying container from requests_page.hbs to home_page.hbs:

11 errors
'request_list' does not exist
'filters' does not exist
'form' does not exist
'query' does not exist
not possible to access `requests` in `requests.length`
'query' does not exist
'requests' does not exist
'requests' does not exist
not possible to access `current_filter` in `current_filter.identifier`
not possible to access `current_filter` in `current_filter.identifier`
'requests' does not exist

Any hints how one can make that container to work on home page?

Thanks!

Hi there 👋
Noob question: I'm trying to achieve what Daniel Goldberg asked above, but getting errors when copying container from requests_page.hbs to home_page.hbs:

11 errors
'request_list' does not exist
'filters' does not exist
'form' does not exist
'query' does not exist
not possible to access `requests` in `requests.length`
'query' does not exist
'requests' does not exist
'requests' does not exist
not possible to access `current_filter` in `current_filter.identifier`
not possible to access `current_filter` in `current_filter.identifier`
'requests' does not exist

Any hints how one can make that container to work on home page?

Thanks!