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Tricia Duffin
已加入2023年12月28日
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最后活动2023年12月28日
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的最新活动 Tricia Duffin
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Hello,
I would also like to see this functionality for my email tickets. We have many customers who reply to previous threads with multiple questions, and we are trying to monitor the complexity and timing of these tickets separately. As well as other functionality such as release issues, etc.
Is there a way to "create a new ticket" with one thread of the email that will not notify the customer you are separating their email into a new ticket thread?
查看评论 · 已于 2023年12月28日 发布 · Tricia Duffin
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