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Brittany Loy

已加入2023年5月16日

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最后活动2024年10月15日

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Brittany Loy 进行了评论,

评论Team members and groups

It is possible to export the groups? 

查看评论 · 已于 2024年10月15日 发布 · Brittany Loy

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Brittany Loy 进行了评论,

社区评论 Q&A - Help center and community

This works however after the popup appears it does not create a zendesk ticket unless you are logged in. But without the popup it does not require the user to be logged in and it will create a zendesk ticket. I am not sure why this is happening because the user is not required to be logged into zendesk for the form to be submitted. 

查看评论 · 已于 2024年8月27日 发布 · Brittany Loy

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社区评论 Q&A - Help center and community

Yes that is correct 

查看评论 · 已于 2024年3月26日 发布 · Brittany Loy

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Brittany Loy 进行了评论,

社区评论 Q&A - Help center and community

I believe this will require an if else statement Jakub but not sure of the code. Can you provide a code snippet? 

 

查看评论 · 已于 2024年2月27日 发布 · Brittany Loy

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Brittany Loy 进行了评论,

社区评论 Q&A - Help center and community

Yes, that is correct! I have multiple forms for the two countries. I would like certain sets of forms  to showcase once the user clicks on the “Europe Button” that is showed in the screen shot. Once they click on that button it will show in the drop down only those Europe Forms and the same thing for North America. 

查看评论 · 已于 2024年2月22日 发布 · Brittany Loy

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Brittany Loy 创建了一个帖子,

帖子 Q&A - Help center and community

How can I effectively display certain/specific forms under one brand in the help center I created. For instance, there are two buttons to click which are Europe or North America Forms. When the user clicks on Europe Form button I want to ensure only the relevant Europe forms will show after clicking that button. I have provided emails below. I have name the beginning of the Europe forms EU.

已于 2024年2月27日 编辑 · Brittany Loy

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Brittany Loy 创建了一个帖子,

帖子 Q&A - Help center and community

Our current challenge involves editing the Zendesk form, specifically working with the code snippet "request_form wysiwyg=true." We're aiming to create a submit confirmation pop-up that displays the user's input and gives them the option to double-check before finalizing. 

Has anyone successfully customized the Zendesk form using the "request_form wysiwyg=true" code snippet? Are there specific files or sections I should focus on when attempting to customize this aspect?

已于 2024年2月07日 发布 · Brittany Loy

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Brittany Loy 进行了评论,

社区评论 Q&A - Help center and community

This worked! Thank you 

查看评论 · 已于 2023年9月14日 发布 · Brittany Loy

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Brittany Loy 创建了一个帖子,

帖子 Q&A - Help center and community

I need to alter the text of the submit button located at the bottom of a form. After inspecting the code, I'm unable to identify where I can access the button's text for modification. What steps should I take to accomplish this task?

 

 

已于 2023年9月13日 发布 · Brittany Loy

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Brittany Loy 进行了评论,

社区评论 Q&A - Help center and community

Hi! This is working for me however it ignores the required fields of the form. Is there additional code that I can use?

查看评论 · 已于 2023年8月29日 发布 · Brittany Loy

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