Charles LE REUN

Hello,

For all our Organisations, we want our customers to have access to the tickets of their colleagues. It means manually changing the settings of the organisation after its creation. In "Users" > "Users can see tickets of this org."

This can lead to human mistakes, and is not something we have any added value to do.
So we would appreciate having a setting in the admin page that allows us to automatically set fields to a specific value right after an organisation is created.

Thank you in advance,

Hi everyone,

Many topics on this history, but Kasper Sorensen is the possibility to change the URL as the same from the Guide Help Center possible?

We are restricting the access to the Customer Web portal to only premium Customer and Partners. So when they reach our custom url (support.company.com) they are all automatically redirected to company1234.zendesk.com. **This is considered as a non-legitimate redirection to a phishing portal without our brand image.** Hence, the first thing our new premium customers see is a questionable authentication page.

Did you already have this subject under consideration?

Thank you in advance.