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Violetta Monta

已加入2024年6月04日

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最后活动2024年7月11日

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Violetta Monta 进行了评论,

评论Working with users and workspaces in Zendesk QA

Hi Hiedi, 
Thank you for getting back, but the article refers to how to delete/downgrade users in Zendesk, whereas my question was about Zendesk QA (previous Klaus) :) Is there an option to downgrade agents? 

查看评论 · 已于 2024年6月11日 发布 · Violetta Monta

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Violetta Monta 进行了评论,

评论Working with users and workspaces in Zendesk QA

Hi! 
I was wondering what the consequences of deleting a member from the workspace are. Will all data of this user be gone for good? 
What is the situation if one team member goes on paternity leave, for example? Can the account just be deactivated and re-activated once the person get back? 

查看评论 · 已于 2024年6月04日 发布 · Violetta Monta

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