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Dinesh Local
已加入2023年3月31日
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最后活动2025年3月14日
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的最新活动 Dinesh Local
Dinesh Local 进行了评论,
I am having issues with api call https://subdomain.zendesk.com/api/v2/oauth/tokens?client_id={client_id} only for one of client id which is only 4 digit long, it returns the empty response, however if i make call https://{subdomain}.zendesk.com/api/v2/oauth/tokens i see the response having client id, which i pass into first call, any reason why would it do, also since there multiple client_ids I see in the https://{subdomain}.zendesk.com/api/v2/oauth/tokens response. for others it returns correct response only the one with 4 digits is having issue
查看评论 · 已于 2025年3月14日 编辑 · Dinesh Local
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Dinesh Local 进行了评论,
Yes, we redirect user t authorization page, however that page does not come up, unless all the previously generated tokens are not revoked, that puzzles me whey there are multiple tokens for the same user and same client id. So i had to retrive all the existing token and revoke them one afrer another, is this expected behavior for one user ot have multiple token.
Please let me know.
查看评论 · 已于 2024年10月10日 发布 · Dinesh Local
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Dinesh Local 进行了评论,
I revoked the latest token, and when i try to regenerate new token, the screen that should ask user to confirm the access, does not come up.
It is creating issue for us, if we want to add more scope as part of the new token, it is not alllowing that. Unless all the tokens for the users are deleted , is there any api call to delele all tokens for the user
查看评论 · 已于 2024年10月08日 发布 · Dinesh Local
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Dinesh Local 创建了一个帖子,
What should be payload in the API call DELETE /api/v2/oauth/tokens/current.json
已于 2024年10月04日 发布 · Dinesh Local
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Dinesh Local 创建了一个帖子,
I am working on integraiton app which creates the custom record type in Zendesk for its users , however the API is failing, i have tested for other domains, it worked fine, but failing for others. Any reason, is there any particular permission needed for it
已于 2023年9月27日 发布 · Dinesh Local
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Dinesh Local 进行了评论,
on the same note, i revoked the token however when i signed in again on webpage of an app which takes me to the zendesk sign in page, but this time it did not bring up the page asking me to authorize to access zendesk.
This is a bug, after revoking token, it is not asking me to authorize
Dinesh
查看评论 · 已于 2023年8月18日 发布 · Dinesh Local
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Dinesh Local 创建了一个帖子,
Currently i am searching tickets using the search API by passing the query parameter as type: ticket requester:phonenumber, so i get lots of tickets which belong to the end user having phone number same as passed into query. It slows down the response for front end, is there i can pass parameter limit to limit the size of response, i tried with page[size] parameter, i get this repsonse
已于 2023年7月30日 发布 · Dinesh Local
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Dinesh Local 创建了一个帖子,
We have use case where company has one direct line and multiple extension, each extension represent different user, how can i search user with extension number ?
已于 2023年6月26日 发布 · Dinesh Local
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