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Madison Wrubleski

已加入2023年6月15日

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最后活动2024年2月01日

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的最新活动 Madison Wrubleski

Madison Wrubleski 进行了评论,

评论Managing Talk

Is there a way to limit what numbers each agent sees? For example, I want Agent #1 to see lines 2, 4, and 6. But I want Agent #2 to only see lines 1, 3, and 5. Or even if we could have these limited by groups - i.e. patient support group only sees line #2 and customer support group only sees line #3? Thanks!

查看评论 · 已于 2024年2月01日 发布 · Madison Wrubleski

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Madison Wrubleski 进行了评论,

评论Managing Talk

Is there a way to have the IVR triggered by an individual's organization? We're looking to have specific user organizations routed to certain agents. Is this possible?

查看评论 · 已于 2023年6月15日 发布 · Madison Wrubleski

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