Jayvee

Thank you for the information that was given. We will still try to debug the error and if we ever find a solution I will update it here for future reference. Thank you so much.

The error 401 is most probably from the other application that we are developing. 

The actual error that we are getting is error 422. do you have any idea about that?
Also, I think it is worth noting that we get error 422 when the app is running locally, and 400 when installed on zendesk. 

The 400 was due to the token limit for the free version of chatGPT, the error 422 we still haven't figured out. It would be helpful if you have any clue because it is counterproductive to have to create a new installer every time we need to check. 

Thank you in advance.

Thank you for your advice.

We've managed to get it to work once deployed in the Zendesk sandbox.
However, when we try to run it locally, we keep getting error 422 instead.

Hi, good day,

We are trying to implement this and had been following the guide step by step using ZAT instead of ZCLI as we had not been able to work with it properly.

We encountered this error and could not go past it.

Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

Is there something else that we missed? any assistance would be greatly appreciated.

Hi, good day, I encounter this error while trying to replicate your "Using AI to summarize conversations in a Support app". May I ask if someone has already experienced this kind of issue may I also ask how did you resolve the issue?