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Chris Jookar
已加入2024年7月31日
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最后活动2024年11月06日
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的最新活动 Chris Jookar
Chris Jookar 进行了评论,
I am working in my Sandbox to test our widget. I am testing and submitting tickets through the widget in the admin center but I am not seeing the tickets come through on the other side. I cant find them at all.
Not sure if I am doing something wrong on my end or if tickets just aren't able to be created this way in the sandbox. Just wanting to test it out first before we go live with it.
Any ideas anyone?
查看评论 · 已于 2024年8月27日 发布 · Chris Jookar
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Chris Jookar 进行了评论,
For our office, we were trying to find a way to have tickets automatically close based on the duration of the call. For example, we are wanting phone calls where the customer will leave a voicemail (they don't talk at all or it is just background noise) to close automatically. We know that there is a feature to close tickets if there is no transcription, but some of our tickets, even though there is no one talking, a transcription is still generated.
查看评论 · 已于 2024年8月07日 发布 · Chris Jookar
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