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Chris Lenzini
已加入2024年4月17日
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最后活动2024年4月17日
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的最新活动 Chris Lenzini
Chris Lenzini 进行了评论,
Hey I'm just curious – browser (useragent) + IP address information are available in each Ticket Event (Audit) of course, at least within the Zendesk Agent interface – as well as the incremental Ticket Event Export (and I assume Audit, not sure the difference between Audit and Event or if Event was renamed over the years). – My question – other than via the Zendesk API, is there a good way to export a list of browser/ IP address information for a list of tickets? I do not believe either of these are available via Zendesk Explore — I do see country, latitude, longitude, but not the fields I want. Any other options?
查看评论 · 已于 2024年4月17日 发布 · Chris Lenzini
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