最近搜索
没有最近搜索
Matt Taylor
已加入2023年7月19日
·
最后活动2024年2月21日
关注
0
关注者
0
活动总数
13
投票
3
订阅
6
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Matt Taylor
Matt Taylor 进行了评论，
Is there a way to exclude specific actors from the log? I'd like to remove an API actor, as well as an admin from the audit log so that I can identify users who may mistakenly make changes and look at education them.
Thank you as always :)
查看评论 · 已于 2024年2月21日 发布 · Matt Taylor
0
关注者
0
投票
0
评论
Matt Taylor 创建了一个帖子，
I'd like to have a way to ignore PTO from my explore reports, by using a "assignee logged in today" filter, but can't find a way to do this.
Allowing a feature to do this would greatly increase accuracy for averages and help us understand how service is impacted by holidays.
已于 2023年8月24日 发布 · Matt Taylor
1
关注者
2
投票
0
评论
Matt Taylor 进行了评论，
Hi Amy Dee
Looking at the attributes in the following
IF [Alternate: SLA target status] = "Breached"
THEN [Ticket ID]
ENDIF
It doesn't appear that "Alternate" is a valid entry for Standard calculated metric. Is this something I'm missing?
Additionally, for the screenshot, it looks like Alternate: SLA target status was added as an attribute, but the steps say to add it as a metric. Should this be updated to reflect that it should be an attribute?
查看评论 · 已于 2023年7月27日 发布 · Matt Taylor
0
关注者
0
投票
0
评论
Matt Taylor 进行了评论，
This would be ideal. This wishlist highlights this as a need as well.
查看评论 · 已于 2023年7月26日 发布 · Matt Taylor
0
关注者
0
投票
0
评论