最近搜索
没有最近搜索

Prateek Reddy
已加入2023年6月22日
·
最后活动2023年6月28日
关注
0
关注者
0
活动总数
7
投票
3
订阅
2
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Prateek Reddy
Prateek Reddy 创建了一个帖子,
We have a requirement to create users from BetterCloud and I am using Zapier integration to fulfill this. We are able to achieve user creation from BetterCloud App but it has the ability to only create users and assign the standard roles like "Agent", End-User", "Admin". We have few "custom" roles created in our Zendesk Org that we want users to assign. Unfortunately in the integration we do not have the the custom roles showing up. Can we use the Create User API and achieve this and how?
https://developer.zendesk.com/api-reference/ticketing/users/users/#create-user
已于 2023年6月28日 发布 · Prateek Reddy
0
关注者
2
投票
1
Comment
Prateek Reddy 进行了评论,
Hello Zendesk,
We have a scenario that we are facing issues with and wanting to seek your thoughts on this.
We create users in Zendesk through BetterCloud-Zendesk Integration and we are only able to create user with the three standard roles "end-user"
, "agent"
, or "admin".
We have few custom roles that we created in our Zendesk Org and want users to be created and assigned with our custom roles, but we only see the three standard roles to pick from.
How can we achieve this, any help is appreciated.
查看评论 · 已于 2023年6月22日 发布 · Prateek Reddy
0
关注者
1
投票
0
评论