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mayank

已加入2023年5月10日

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最后活动2024年3月15日

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的最新活动 mayank

mayank 创建了一个帖子,

帖子 Q&A - Help center and community

Hi

 

I ma using in iOS

let requestList = RequestUi.buildRequestList(with: [requestConfig])

to open page.

This is showing a button Start A Conversation

I want to change background of button. But I am not able to do it.

Please suggest.

已于 2024年3月15日 发布 · mayank

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mayank 创建了一个帖子,

帖子 Developer - Zendesk SDKs

Hi I want to use Chat SDK but not able to get account key.

https://developer.zendesk.com/documentation/classic-web-widget-sdks/chat-sdk-v2/ios/quick-start-chat-sdk-ios/ 

I this its saying that 

In the Chat dashboard, click your profile icon in the upper right, then select Check Connection.

But https://support.zendesk.com/hc/en-us/articles/4408825772698-How-do-I-find-my-Chat-Account-Key

 

in this post its saying that 

As noted in this article:
 
"The Chat Account Key is not visible for accounts using messaging. The Account Key is not necessary for any integrations, plugins, or mobile app development under the messaging experience".
 
If you still need it, you can try to disable messaging and see if it will show up. For reference, please see this article: Disabling messaging for web and mobile channels.
 
I hope this helps. Thank you!
 

But 

已于 2024年3月01日 发布 · mayank

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mayank 创建了一个帖子,

帖子 Developer - Zendesk SDKs

I have added unified sdk and using your example. But my chat is not connecting to an agent. I am using your unified sample from https://github.com/zendesk/ios_sdk_demo_apps

In this example, there is a line

Chat.initialize(accountKey: accountKey) 

In this its asking for account key But. I am unable to generate account key.

Can you please help what is this account key and how I will generate it.

已于 2024年2月28日 发布 · mayank

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mayank 创建了一个帖子,

帖子 Developer - Zendesk SDKs

I have enabled web hook but its not calling.

已于 2023年7月20日 发布 · mayank

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mayank 进行了评论,

社区评论 Developer - Zendesk SDKs

Not able to change language at run time

查看评论 · 已于 2023年5月24日 发布 · mayank

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mayank 创建了一个帖子,

帖子 Developer - Zendesk SDKs

I have integrated help centre and support. Both are working fine in English. I have also enabled arabic language in Zendesk. But when I am setting up arabic in swift using

if Locale.current.isRightToLeft {
            Support.instance?.helpCenterLocaleOverride = "ar"
        } else {
            Support.instance?.helpCenterLocaleOverride = "en-us"
        }

 

its saying that unable to connect. 

the url for Zendesk Support is 

https://righthandssupport.zendesk.com/hc/ar

已于 2023年5月10日 发布 · mayank

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