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Tereza Hurychova's Avatar

Tereza Hurychova

已加入2023年10月09日

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最后活动2023年10月10日

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Tereza Hurychova 进行了评论,

社区评论 Q&A - Users, groups, and organizations

Thanks a lot, Fernando. The Advanced Searched App does not work for us however I found Advanced Export and this free app export tickets include the content. The best solution that is available. 

查看评论 · 已于 2023年10月10日 发布 · Tereza Hurychova

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Tereza Hurychova 进行了评论,

社区评论 Q&A - Users, groups, and organizations

Hi @Arianne Batiles, Let me clarify it. The view is already created and we have there backlog of 2,000 tickets.  These tickets we need to export into an Excel sheet and we want to analyze them. No specific tag is attached. However, the request email is the same for all tickets. Would that be something that could help?  Any advice? 

查看评论 · 已于 2023年10月10日 编辑 · Tereza Hurychova

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Tereza Hurychova 创建了一个帖子,

帖子 Q&A - Users, groups, and organizations

I am searching for an option to export end-user data/tickets from one specific view. This request was already back in 2013 but since then I have not been able to find any related topic. Any experience??

 

已于 2023年10月09日 发布 · Tereza Hurychova

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