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Richard Tudge
已加入2023年7月14日
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最后活动2024年11月28日
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的最新活动 Richard Tudge
Richard Tudge 创建了一个帖子,
Morning
We have a custom drop-down field set up with 3 options that have the tags system_a, system_b and system_c associated with them.
Our organisations all have one of these tags set up on them except one which has system_a and system b set up by accident.
Is it possible to remove one or both of these tags from the organisation without it impacting or amending anything that has already been set in a ticket for our custom field?
Thanks in advance
已于 2023年9月21日 发布 · Richard Tudge
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Richard Tudge 创建了一个帖子,
We have groups set up that only contain Lite users who cant be assigned tickets. These groups still appear in the assignee field when working on a ticket which is unnecessary.
Is it possible to hide these groups from the assignee list?
已于 2023年7月28日 发布 · Richard Tudge
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Richard Tudge 进行了评论,
Hi, I am trying to include the last public comment in a macro but the last comment is never formatted correctly, its just appears as a block of text.
Do I need to apply some kind of formatting to the placeholder.
thanks
查看评论 · 已于 2023年7月14日 发布 · Richard Tudge
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