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Amir Ernie
已加入2024年5月27日
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最后活动2024年6月03日
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的最新活动 Amir Ernie
Amir Ernie 进行了评论,
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Hello, Alex!
We haven’t heard back from you since our last update in your ticket. I’m marking this ticket as solved for now but feel free to respond anytime if you need any further assistance and we’d be happy to help you out!
Thank you.
We haven’t heard back from you since our last update in your ticket. I’m marking this ticket as solved for now but feel free to respond anytime if you need any further assistance and we’d be happy to help you out!
Thank you.
查看评论 · 已于 2024年6月03日 发布 · Amir Ernie
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Amir Ernie 进行了评论,
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Hi Alex,
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about?
If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com,
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about?
If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com,
companyname
is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.
查看评论 · 已于 2024年5月27日 发布 · Amir Ernie
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