Nikki Kaur

Hi please can someone help?

I want any unassigned tickets in a group to show under 'unassigned tickets' in  views and not be left under the group to ensure nothing is missed. 

Currently, we manually have to check if there are any unassigned open tickets in a group instead of them appearing under the unassigned view to be reassigned to a person.

I hope that makes sense but please can anyone help?

Thanks