Hugo

Hi Angela.
 
Hi, thanks for contacting us.
 
Hope you're well
 
I'm sorry for the delay in responding to your support request. We are experiencing a high volume of requests and are doing our best to respond to each request as quickly as possible.
 
I understand that you cannot access your Zendesk account. I'm going to close this request and create a new one to provide follow-up. to your request as a priority.
 
I recommend contacting the owner of your Zendesk account to provide you with a temporary access code.
 
 
 

No problem at all! I'm glad I could help clear that up.
 
I'll go ahead and set this ticket to solved for now, but let me know if you have any other questions.
 
Have a great day!

Hi Nicola,
 
I am Hugo from the service desk team and to get more details of your account and to find our who is your current AE would you mind providing your subdomain, please?