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Lukas Gärtner

已加入2023年12月06日

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最后活动2023年12月06日

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的最新活动 Lukas Gärtner

Lukas Gärtner 进行了评论,

评论Ticket customization

We have a sandbox account.

I changed the URL for my form to https://mycomp.zendesk.com/hc/en-us/requests/new?ticket_form_id=1234

and disabled that user have to register when submitting a ticket. But still in an icognito window I just come to the form which is set as default. Is it possible to have a default form but create such a custom link for another form?

Can you please give me support on this?

What I want to achieve is, that I have an URL for one special form which I can give end users to fill out the form without being registered, I also dont want to embed the form in my website. I just want to give them the URL (they are actually colleagues without a zendesk account).

查看评论 · 已于 2023年12月06日 编辑 · Lukas Gärtner

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