最近搜索


没有最近搜索

Kaitlyn Mace's Avatar

Kaitlyn Mace

已加入2023年11月22日

·

最后活动2024年2月16日

关注

0

关注者

0

活动总数

4

投票

0

订阅

2

活动概览

的最新活动 Kaitlyn Mace

Kaitlyn Mace 进行了评论,

评论Live chat agent guide

My chat widget doesn't have the link where you can "View Past Chats". How do I enable this? 

We also have a problem where the chat history disappears after their chat window idles. I verified we have completed the authentication correctly. The screenshot shows what our end users see when they open a new chat. This specific screenshot is from a customer that submitted 4 different chat conversations today.

查看评论 · 已于 2024年2月16日 编辑 · Kaitlyn Mace

0

关注者

0

投票

0

评论


Kaitlyn Mace 进行了评论,

评论Team members and groups

This article is outdated. You have the change the team member's default group from their profile in Support, not Admin Center.

Click path: Admin Center > Team > Team members > Click team member's name > Click Manage in Support (top right corner) > New window opens in Support where you can edit the default group

查看评论 · 已于 2023年11月22日 编辑 · Kaitlyn Mace

0

关注者

0

投票

0

评论