Cody Hunter

Actually I figured out my issue. I was utilizing the order # and not the order id. Which brings me to my next question. How would a customer obtain an order id? I ask this because if the customer is unable to obtain this then this use case offers no value to customers in the chat, or am I incorrect on the customer's access to this number?

Hello,

I have got to be making a simple mistake somewhere, but I am unable to figure out where. I have the content-type in and generated an admin API and I am getting errors each time. I have tried to change the URL endpoint and it has changed my error, but not really my results. At one point I managed to get json data over, but it was not the correct data, it was just form our home page. Could someone assist me with the steps to setting up the order API for Shopify in the Zendesk Conversation bot?

I am attempting to set this up so a user can check their order information, but I am running into multiple issues. I am either getting a 401 error or when I try an alternative endpoint I am getting a 200, but unable to parse the JSON error. I would image it is due to my api endpoint as when I change that it is changing the results, but I dont fully understand the issue. Is there a better guide for this particular topic, or someone that could assist?