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Ivar Aaen
已加入2024年2月23日
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的最新活动 Ivar Aaen
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评论How to solve unexpected issues with reports
Until I found this article, I thought this was a bug that would be fixed at any time now.
In reporting the only information about archived articles is it's section, and in Guide there are no statistics on the archived articles.
This is an error that has to be fixed. Take a look at my example here:
Me: "As you can see there are 111 views of unknown article(s?) this week. All I know is that the articles are archived, that somebody in our company wrote it/them and that they were viewed 111 times."
Boss: "Why are there no information about those articles?"
Me: "It's Zendesk"
查看评论 · 已于 2024年2月23日 发布 · Ivar Aaen
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