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דורין אברבך

已加入2024年5月09日

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最后活动2025年2月13日

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的最新活动 דורין אברבך

דורין אברבך 进行了评论,

评论Using legacy AI agent functionality

Hey Rob Stack ,

Can you check the article please?

It seems some images are missing (E-commerce section for example)

查看评论 · 已于 2025年2月12日 编辑 · דורין אברבך

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דורין אברבך 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

Hi,

 

Currently, we are receiving customer comments on Instagram regarding stories and messages sent via direct. Unfortunately, we cannot see which content the customer is responding to, which can create a gap in understanding between representatives and customers.

 

We believe it is crucial to display the information about the specific story the customer has responded to, so that representatives can provide appropriate and accurate responses. This enhancement would greatly improve our service experience.

已于 2024年9月19日 发布 · דורין אברבך

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דורין אברבך 进行了评论,

评论Using Built by Zendesk apps

Hi, 

In the last few days we noticed that when we publish a new message sometimes it doesn't get to our agents. What could be the reason? I saw you didn't make any changes since May 2024 so I can't understand the reason for this behavior. 

查看评论 · 已于 2024年7月10日 发布 · דורין אברבך

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דורין אברבך 进行了评论,

评论Using legacy AI agent functionality

Hey, https://support.zendesk.com/hc/en-us/articles/4572971586586/comments/4614301298458 is there any updates? 
about getting information from the user in order to use their input as parameters in API request

查看评论 · 已于 2024年5月12日 发布 · דורין אברבך

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